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FAQ - Frequently Asked Questions

Yes, each pair is handcrafted with love and care. No mass production, just authenticity and passion.

Sì, ogni paio è realizzato artigianalmente con amore e cura. Nessuna produzione in serie, solo autenticità e passione.

Orders are processed in 1-2 business days. Shipping takes 24/48 business hours.

We ship with reliable couriers, in secure and tracked packages. You will receive a link to track your order step by step.

You can pay by credit or debit card, PayPal.

You can cancel your order only if it has not been processed yet, please contact us as soon as possible here.

Yes, within 14 days of receiving the package, you can request a return or exchange by contacting customer service. Click here for more information.